Dubai, UAE | +971 4 888 6787

About the Course

Name: ISO 9001 Quality Management System (QMS)

Code: G-QE016

Sectors: Quality And Excellence

Date Days Venue Fees
12 - 16 Jul 2021 5 Abu Dhabi, UAE $3,500 إحجز الآن

THE GOALS

By the end of the course, participants will be able to:



Outline

DAY ONE:

  • Introduction to ISO 9000
  • Quality management principles
  • The process approach to customer satisfaction
  • Continual improvement tools & techniques

DAY TWO :

  • Interpreting the ISO 9001 requirements
  • The ISO 9001 certification process
  • Applying ISO 9001 for continual improvement
  • Management system documentation

DAY THREE:

  • QMS documentation requirements
  • Development of flow-diagrams and process map
  • Development management system policies and manual
  • Fundamentals of auditing (ISO 19011)

DAY FOUR:

  • Skills/Responsibilities
  • Planning and preparation
  • Internal audit checklist production
  • Process-based auditing techniques (how to gain objective evidence)

DAY FIVE:

  • Auditing behavior (how to ask the questions)
  • Managing a QMS internal audit program/schedule
  • Classification and documentation of audit findings
  • Implementing and following-up corrective actions

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